Privacy policy

At Prime Wellness Retreat, we are committed to protecting and respecting the privacy of our visitors and customers. This policy explains how we collect, use, protect, and share personal information that we receive from you, or that you provide to us.

Information we collect

We may collect and process the following data about you: 

• Information that you give us when you contact us, including your name, address, contact details, payment information and personal health information provided to us personally from you ahead of the retreat. 

• Information that you provide when you register with us, such as when you sign up for a retreat. 

• Information that you provide when you use our services, including any feedback you provide. 

• Information that you provide when you fill in forms on our website. 

• Cookies and other tracking technologies.

We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration, to report aggregate information to our advertisers and to assess the effectiveness of our website.

How we use your information

We may use your information for the following purposes: 

• To provide and manage our services. 

• To respond to your enquiries and to provide customer support. 

• To process payments and communicate with you about your payments. 

• To provide services you request from us. 

• To improve our services. 

• To keep our website secure and prevent fraud. 

• To personalise our website for you. 

• To send you marketing communication. 

• To measure and analyse the effectiveness of our advertising. 

• To comply with legal or regulatory requirements.

Cookies

We use cookies to personalise your experience when you visit our website. Cookies may also be used in order to help us improve the website and our services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

How we share your information

We may share your information with third parties in the following ways: 

• We may share your data with our service providers, such as payment processors, website hosts, analytics providers and other third parties who help us operate our business.

• We may share your data with law enforcement or other government authorities to comply with legal requirements. 

• We may share your data with our partners for marketing and promotional purposes.

Access to your information

You have the right to access information held about you. Your right of access can be exercised in accordance with the UK Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to this policy

We reserve the right to update this policy at any time. Any changes we make to this policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to primewellnessretreat@outlook.com